Privacy Policy

1. Introduction

Rang Tailoc ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and clients who engage with our services. This policy sets out the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly Name, email address, phone number, postal address, and any details you submit through contact forms, enquiry forms, or correspondence with us.
• Information collected automatically Technical data such as IP address, browser type, device information, pages visited, and time spent on the site, typically gathered via server logs and similar technologies.
• Information from third parties Where applicable, information received from partners, referral sources, or publicly available sources in connection with the services we provide.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing our services To respond to enquiries, deliver requested information, and administer any engagement you have with us.
• Communication To send updates, respond to questions, and provide information you have requested, including administrative notices.
• Improving our website To understand how visitors interact with our site so we can improve content, usability, and performance.
• Legal and compliance purposes To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not outweighed by your rights and freedoms.

5. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand visitor behaviour. You can control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website.

6. How We Share Information

We do not sell personal information. We may share information with:

• Service providers Third-party vendors who perform functions on our behalf, such as website hosting, analytics, and communications, under appropriate confidentiality obligations.
• Professional advisers Legal, financial, or other professional advisers where necessary in connection with our business operations.
• Legal and regulatory bodies Where required to comply with applicable law, legal process, or governmental request.
• Business transfers In connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate confidentiality arrangements.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where information is transferred to or processed in a country outside the jurisdiction in which it was originally collected, we take steps intended to ensure that such transfers comply with applicable data protection requirements and that appropriate safeguards are in place.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access Request confirmation of whether we process your personal information and obtain a copy of it.
• Correction Request that inaccurate or incomplete information be corrected or updated.
• Deletion Request deletion of personal information, subject to certain legal exceptions.
• Objection and restriction Object to or request restriction of certain processing activities, where applicable.
• Withdraw consent Where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and we encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch via our Contact page. We will aim to respond to reasonable requests within a reasonable timeframe.